Privacy Policy

This Privacy Policy explains how Wizardo casino collects, uses, and protects your personal data when you use our platform. Whether you are registering an account, playing games, or interacting with our services, this policy outlines how your information is handled and what rights you have.

Our goal is to provide a transparent and secure gaming environment where your data is processed responsibly and only when necessary. By using Wizardo casino, you acknowledge that your personal data may be processed as described below. If you do not agree, you should not use the platform.

All data processing is carried out in accordance with applicable data protection laws, including the GDPR (Regulation EU 2016/679) and relevant national legislation.

Wizardo casino acts as the Data Controller, meaning we determine how and why your personal data is processed.

Definitions

Data Controller – the entity responsible for deciding how personal data is used.

Data Processor – a third party that processes data on behalf of the controller.

Personal Data – any information that identifies you directly or indirectly as an individual.

Security

Your data security is a priority at Wizardo casino. We use encrypted connections (TLS 1.2) to protect data during transmission and store information on secure, encrypted servers.

Advanced firewall systems and identity verification protocols are used to prevent unauthorized access. This ensures that your personal and financial data remains protected at all times.

Personal Data Protection

We apply industry-standard security measures and only process your data when there is a valid legal reason. This includes providing services, ensuring account security, complying with regulations, and improving your experience.

Every data processing activity is reviewed to ensure it is fair, necessary, and aligned with your rights as a user.

Processing Based on Legitimate Interests

In some cases, Wizardo casino processes your data based on legitimate business needs, such as improving services, preventing fraud, or complying with anti-money laundering (AML) requirements.

Whenever this applies, we ensure your rights are respected and that the processing does not negatively impact your interests.

Processing Based on Consent

Some data processing activities are based on your consent, particularly for marketing communications. You can withdraw your consent at any time without affecting previous processing.

If consent is withdrawn, we may still process your data if another legal basis applies (for example, legal obligations).

Data Retention

Your data is only stored for as long as necessary. This depends on legal requirements and the purpose for which the data was collected.

For example, transaction-related data may be stored for at least five years to comply with financial regulations. Once data is no longer needed, it is securely deleted or anonymized.

Without certain data, we may not be able to provide access to all features of Wizardo casino.

Personal Data We Collect

We collect different types of data to operate and improve our services:

• Contact data – name, email, phone number, address
• Identity data – date of birth, ID details, verification documents
• Activity data – gameplay, transactions, bonuses, account activity
• Technical data – IP address, device and browser information
• Financial data – payment details and transaction history
• Marketing data – preferences, consent records, interaction history

Purpose of Data Processing

Your data is used to:

• Create and manage your account
• Verify your identity and prevent fraud
• Process deposits, withdrawals, and gameplay activity
• Provide customer support
• Offer promotions, missions, and VIP rewards
• Ensure responsible gaming tools are available
• Improve platform performance and user experience

Legal Basis for Processing

• Contractual necessity (providing services)
• Legal obligations (AML, KYC regulations)
• Legitimate interests (security and service improvement)
• User consent (marketing communications)

Cookies

Wizardo casino uses cookies to enhance your experience. These technologies help remember preferences, improve performance, and personalize content.

You can manage cookie settings through your browser. Disabling cookies may affect certain features of the platform.

Sharing Data with Third Parties

Your data may be shared with trusted partners such as payment providers, security services, and regulatory authorities when required.

We never sell your personal data to third parties for marketing purposes.

International Data Transfers

Some data may be processed outside the European Economic Area (EEA). In such cases, Wizardo casino ensures appropriate safeguards are in place to protect your information.

Your Rights

You have full control over your personal data, including the right to:

• Access your data
• Correct inaccurate information
• Request deletion (“right to be forgotten”)
• Restrict processing
• Transfer your data
• Withdraw consent
• Object to certain processing activities

You can also lodge a complaint with a data protection authority if you believe your rights have been violated.

Contact Information

If you have any questions about this Privacy Policy or want to exercise your rights, you can contact the Wizardo casino team.

Email: [email protected]

Our support team will assist you with any privacy-related request or concern.