Terms and Conditions

Terms and Conditions Wizardo casino defines all the essential rules for playing safely, from account creation to deposits, withdrawals, and bonus usage. This document clearly explains how the platform works, the rights and responsibilities of players, and how to ensure a responsible gaming experience.

If you are playing online in Portugal, it is important to know these conditions before starting, to avoid common mistakes and understand exactly how the Wizardo casino services work.

These Terms and Conditions regulate the use of online gaming services provided under the Wizardo Casino brand.

The services are operated by Tusitier Ltd, registered in Belize and licensed by the Anjouan Offshore Authority.

Warning: Gambling can be addictive. Gamble responsibly.

By accessing the Wizardo casino, creating an account, or using any functionality, you agree to these Terms and Conditions, as well as the Privacy Policy and Cookie Policy.

If you do not agree with the rules, you should stop using the site.

Wizardo may update the Terms at any time. Continued use means acceptance of these changes.

User account

Legal requirements

To play at Wizardo casino, the user must be at least 18 years old or the applicable legal age in their country.

The player is responsible for ensuring that access to the online casino is legal in their jurisdiction.

Access may be blocked in certain countries due to legal restrictions.

Registration

To use the services, you must create an account with real and up-to-date information.

Credentials must be kept secure. Wizardo casino is not responsible for unauthorized access caused by data sharing.

Selling, transferring, or sharing accounts is not permitted.

Identity verification (KYC) may be required at any time.

Account issues

Any suspicious activity should be reported to support.

Wizardo may void bets or transactions in the event of a technical error, fraud, or manipulation.

Multiple accounts

Only one account per user, IP, or device is allowed.

Duplicate accounts may be closed and all winnings voided.

Refunds

Generally, Wizardo casino does not offer refunds.

Exceptions may be reviewed in technical situations.

Requests must be made within 24 hours.

Deposits, bets, and payments

To play with real money, it's necessary to make a deposit using the available methods.

Payment methods may vary according to the country.

All deposits must be made in the name of the account holder.

For withdrawals, a minimum betting volume may be required.

Withdrawals

Withdrawals at Wizardo casino require full account verification.

Requests are processed after meeting wagering requirements and validating documents.

Withdrawal limits may vary depending on the payment method and VIP level.

Account Closure

The user may request account closure at any time.

The company may close accounts in case of violation of the Terms.

Personal Data

Data is processed in accordance with the Privacy Policy of Wizardo casino.

Irregular Activity

Fraud, collusion, or manipulation result in account blockage and loss of funds.

Live Chat

The chat must be used respectfully.

Offensive or promotional contents are prohibited.

Liability

Wizardo casino is not liable for technical failures or interruptions.

In case of a system error, bets may be voided.

Rights and Obligations

The company may transfer rights and obligations as necessary.

Complaints

Complaints may be sent to support. The final decision will be by the company.

Agreement

These Terms constitute the complete agreement between the user and Wizardo casino.

In case of conflict, the English version prevails.

Copyright

All content belongs to Wizardo casino and may not be used without authorization.

Promotions

Each promotion has its own rules that must be consulted before participation.

Bonuses

Wizardo casino offers bonuses like free spins, cashback, and extra balance.

All bonuses are subject to wagering requirements.

Responsible Gaming

Gaming should be seen as entertainment.

Tools like limits and self-exclusion are available.

Inactive Account

Inactive accounts for more than 6 months may be closed.

Others

The English version prevails in case of discrepancies.

AML and KYC

Wizardo casino applies strict verification and fraud prevention policies.

Users must provide documents and cooperate with checks whenever requested.